At Bland2Glam, we want you to absolutely love your purchase! However, if something isn’t quite right, we’re here to help.
Exchanges
We accept exchanges on eligible items within 7 days of purchase.
To be eligible for an exchange:
- The item must be unused, unworn, and in its original packaging.
- A valid proof of purchase (receipt or order confirmation) must be provided.
- Exchanges can be made in-store or by contacting our customer care team for online purchases.
Please note:
- Exchange requests are subject to item availability.
- We do not offer exchanges on custom or personalized jewelry, sale items.
Refunds
As a policy, we do not offer cash refunds. However, if your item arrives damaged or there is a mistake with your order, we will gladly offer:
- A replacement, or
- A store credit to be used toward your next purchase.
To initiate a return due to damage or error:
- Contact our customer care within 48 hoursof receiving your order.
- Include your order number and clear photos of the item showing the issue.
How to Reach Us
For all refund or exchange inquiries, please contact our customer service team at:
📧 hello@bland2glam.com
📞 +234 (8127383393)
We appreciate your support and understanding. At Bland2Glam, every piece is made with love—and we’re committed to making your shopping experience just as special.